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Reply: rich@richsternberg.com
RICHARD STERNBERG
773-540-7607
rich@richsternberg.com
OBJECTIVE
Date Entry / General Office
PROFILE
Experienced with proprietary software for data entry and retrieval; update and maintain customer data; familiar with general office equipment including copiers, fax machines, and 10-key calculators.
Skilled in customer service and telephone operations; handle customer inquiries and phone presentations in a professional manner.
Trained in various emergency situations as telephone operator; identify problems and coordinate emergency response.
EXPERIENCE
The A.C.T. Group LTD, Chicago IL
2006-2007
Bookkeeper/IT Administrator
* As a Bookkeeper I entered monthly transactions into QuickBooks for our clients. I helped produce zero balance payroll also zero balance sales tax.
* Prepare Tax Information for Individual Clients
* Answer phones/ Other general office duties
* Maintained the server with updates and troubleshoot issues that came up. Administer group policies for all associates. Research new & deploy software that would help our organization to be more productive.
* Administer Group Policies for our accounting software.
* Software used QuickBooks, CFS Payroll, Sales Tax Mate, ProSeries, DMS and Others
* Spec computers & other hardware for overall productivity of the office.
Bitner’s Spray, Elkgrove Village IL
2006-2006
Bookkeeper/Receptionist
* Answer phones
* Peachtree/Quick books Accounting software
* Account receivable/Accounts Receivable
* Data Entry/Invoicing
Wal-Mart Stores inc, Delavan WI, Chattanooga TN, Athens GA
2002-2006
Department Manager/ICS Lead/ Stocker
* As team lead within Inventory Control System Dept., managed over 5 million dollars in inventory, and supervised 5 to 20 associates.
* Purchased merchandise based on budgetary and trend demands.
* Certified forklift operator/Power equipment trainer.
* Responsible for customer service assurance with company clientele.
Favorite Market Stores, Chattanooga TN
2002-2002
Cashier/Shift Manager
* Assisted with costumer issues and concerns, on a one on one basis.
* Managed and maintained company assets and inventory.
Microtel Inn, Chattanooga TN
Front Desk Clerk
* Train new recruits in policy and procedures as well as hotel industry standards.
* Performed the duties of hotel manager when needed to make sure the hotel easy always being properly ran, and when called upon to fill-in
* Increase the Avg. dollar per Room (ADR) on my shift while still being competitive with other hotels around the city.
* Managed weekly payroll, daily cash deposits, and executive paperwork.
Maintained the hotel mainframe and in-house reservation systems
EDUCATION
Badger Union High School, Lake Geneva WI
1993-1997
* Graduated
Harry S Truman College, Chicago IL
2006-pres
* General Studies
INTERESTS
Hotel Management, Business Management, Computers, Music and Movies
SOFTWARE
Office 2003 Professional
Office 2007 Professional
ProSeries
CFS Payroll
Outlook
Adobe Photoshop
Adobe Designer
Other software not listed
QuickBooks 6.0 to 2007
Peachtree Accounting
Microsoft Exchange Server
DMS
Adobe Acrobat
Microsoft Front Page
All windows Server Platforms
All windows Operating Systems
Location: Houston
Salary/Wage: $25k-35k
Education: High School
Status: Full-time, Part-time, Temp/Contract
Shift: Days, Nights and Weekends
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